Realeyes IDS Support
If you are really stumped, use the Convertator Usage forum. This is monitored by the Ritasa staff and we will answer your questions as quickly as possible, if a friendly mathematician doesn't get to it first.
If think you have found a bug, please look through the Problem Reports and see if it has already been reported. If not, then we appreciate your helping us make Convertator as good as it can be.